What causes fault code PKG-003 (Stretch Wrapper Film Break)?

Film tension too high — pre-stretch ratio too aggressive. Film quality issue — thin spots, wrinkles, or edge tears in roll. Sharp product edge cutting film during rotation. Film carriage idler rollers not spinning freely — grabbing film. Pre-stretch rollers worn or glazed — film sticking and tearing. Pallet load has protruding objects catching and tearing film

How do I fix fault code PKG-003?

Rethread film through the carriage per machine manual. Reduce pre-stretch setting by 25% and test. Inspect film roll for damage — switch to a new roll if defective. Check all idler rollers in film carriage — spin by hand, should rotate freely. Clean pre-stretch rollers with solvent to remove film residue. Inspect pallet load for sharp edges or protruding items. Verify film gauge matches machine specification

Stretch Wrapper Film Break

PKG-003

Stretch wrap film broke during wrapping cycle. Pallet may be partially wrapped or unwrapped.

low packaging palletizer

packaging stretch wrap film pallet tension

Probable Causes (ranked)

Film tension too high — pre-stretch ratio too aggressive
Film quality issue — thin spots, wrinkles, or edge tears in roll
Sharp product edge cutting film during rotation
Film carriage idler rollers not spinning freely — grabbing film
Pre-stretch rollers worn or glazed — film sticking and tearing
Pallet load has protruding objects catching and tearing film

Fix Steps

1 Rethread film through the carriage per machine manual
2 Reduce pre-stretch setting by 25% and test
3 Inspect film roll for damage — switch to a new roll if defective
4 Check all idler rollers in film carriage — spin by hand, should rotate freely
5 Clean pre-stretch rollers with solvent to remove film residue
6 Inspect pallet load for sharp edges or protruding items
7 Verify film gauge matches machine specification

Field Trick

If film breaks at the same wrap height every time, something on the load at that height is cutting it. Look for sharp corners, staples, or strapping.

Suggested Replacement Parts

Parts matched to fault category: Conveyor Belt

Intralox Series 400 Flat Top Belt (per ft) P/N: S400-FT-12 12 inch wide, acetal flat top, food-grade option available

McMaster-Carr $35.00 Grainger $42.00 Amazon $30.00

Prices are estimates. Verify part numbers match your equipment before ordering.

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